Business Analysis
Overview
Thorough business analysis before embarking on a new project or as part of service review can bring significant benefits to your organisation in terms of:
- defining the "right" requirements;
- implementing the optimum solution;
- completing projects on time and to budget;
- reducing waste; and
- improving efficiency
MorganDoyle are experts in 3 key areas...
Requirements Analysis
| Establishing the requirements is an essential first step. They may be both current and future, and gleaned from executives, managers and users. This may include evaluation of current usage, features and future requirements via one-to-one meetings with major stakeholders and workshops with users. User input is essential for understanding detailed requirements. Requirements should be prioritised - what volume is required, what is the impact of not satisfying the requirement, are there alternatives? We defined four phases in our requirements analysis process: | |||
| Capture | of potential requirements from stakeholders in a project. | ||
| Specification | following collation and normalisation, of the requirements in sufficient detail for implementation or procurement | ||
| Validation | of the requirements to ensure completeness, work-ability of the solution they describe, and to assess any shortcomings. | ||
| Communication | of the formal requirements back to stakeholders so ensuring that they have a shared and agreed understanding of the requirements and their implementation. | ||
Process Analysis
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Here we focus on the business' processes, i.e. the steps and procedures used by the business to provide product and
services to its customers, and how these need to change to support the current strategy and requirements of the business.
Our objective is, as always, to improve your key performance measures, such as cost, quality, service, and speed. Often
existing processes have grown organically and so could benefit from thorough review. We take a holistic approach to the analysis, looking over all departments and external organisations whose sub-processes contribute to delivering the service in question, and the results can be in recommendations for process improvements or, indeed, complete re-engineering. We strive to secure management support for any changes and to be realistic in assessing potential benefits and, whilst based on best practice, all of our process maps are tailored to specific business needs. |
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Systems Analysis & Information Modelling
One imperative of business analysis is to ensure that the business's IT systems reflect the business's requirements. Strictly speaking this is high level design, although initially it can involve detailed analysis of the existing systems. It generally focuses on the information model, which is at the heart of most business systems. This core 'database' links together customers, contracts, accounts, inventories, orders, etc. and embodies the process flows and process data exchanges that constitute the business's services. It is essential for effective management reporting, maintaining consistent business information and supporting efficient business processes.
Effective systems analysis will also help you to get the best return from your IT investments, and determine how best to implement new requirements into a live, business critical system.
Specific services MorganDoyle offers include:
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