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Contact Us for an initial,
no obligation consultation to discuss and identify any areas of concern.
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Business Continuity and Disaster Recovery Planning |
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A formal IT business risk and impact assessment enables informed decisions to be made
on the scale, scope and cost of developing best fit business continuity and disaster recovery
solutions. MorganDoyle provides business continuity / disaster recovery planning services
covering the whole life-cycle from risk assessment,
through planning, design, implementation and support. MorganDoyle
services are independent, cost
effective and based on a sound appreciation of business and technical issues.
MorganDoyle focuses on the services that are critical to your business and have expertise in
both the public and private sectors having developed specific
tools, techniques and templates for each, as can be seen in MorganDoyle's
white paper and
case study.
Research shows that most companies that suffer IT disasters go out of business within 2 years. The
consequences for local government can be equally serious. A formal Disaster Recovery / Business
Continuity strategy is the only antidote. Organisation, people and processes are just as important
as data backup and redundant servers for protecting your operations. As a starting point MorganDoyle
analyses
IT and telecoms based services offered externally to customers and internally within your organisation.
This service-oriented view underpins MorganDoyle's entire DR/BC work programme described below.
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Discover
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Service
Requirements for customers and internal users: transaction volumes,
patterns and values; dependencies on ICT systems; staff numbers and locations; skeleton
staff requirements; impacts; alternatives; maximum downtime; criticality; etc.
Technical Requirements covering: data and voice networks;
servers;
applications; PCs; users; externally supplied services & premises,
e.g. operating systems, functionality, vendors, licencing, backup procedures, rebuild
procedures, specifications, staff responsibilities and contact details, etc.
Load Service Inventory database capturing relationships and
dependencies between services and supporting infrastructure. This tool is central
to the analysis, planning, implementation and operation of disaster recovery / business continuity.
Risk Assessment & Impact Analysis. Identify and evaluate specific
threats to
locations / departments and determine impact on BVPIs.
This defines the tolerance of services for downtime and determines
restoration priority for services, systems and hardware.
Options & Recommendations. MorganDoyle offers independent,
practical advice, suggests cost effective options reflecting potential loss and
provides an action plan. MorganDoyle evaluates virtualisation, SAN, ship-to-site,
remotely
hosted servers, DR suites, site mirroring, mutual disaster recovery provision, etc.
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Design & Implement Disaster Recovery Plan
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Organisation.
Create disaster recovery structure: relationship to the Emergency Plan and Emergency
Planning Officer; Business Continuity Management Team;
recovery teams; key contacts, points of notification and liaison; etc.
Processes & Procedures including
emergency declaration guidelines, response steps, initial evaluation,
damage assessment, crisis management, public notification, disaster recovery supplier call out,
staff relocation,
systems & network recovery, emergency premises activation and service restoration.
Detailed ICT disaster recovery systems documentation
e.g. Systems & network overview documentation,
rebuild documentation for all systems,
contacts for external support/suppliers, etc.
Statement of Requirements & supplier evaluation for disaster recovery supplier
covering hot/cold emergency use facilities, ship-to-site servers, remote hosting,
user facilities, DR suites, hand back after restoration, payment plans, etc.
Implementation Project Management of disaster recovery solution
by a third party supplier, including integration with internal plan & preparatory
engineering to facilitate DR supplier activities.
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Test & Support
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Training & Dissemination to executive, team members and departmental
officers.
Development & execution of Test Scenarios.
Maintenance of inventory, processes & procedures and annual exercising
of the Disaster Recovery Plan.
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