Our course costs are tailored to our Client’s individual requirements and are available on
applicaton.
The course covers the following topics:
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Why business continuity has moved up the agenda
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Implementation of IEG
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Civil Contingencies Bill
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Audit Commission and CPA
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Scope and justification
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Risk assessment
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Disaster scenarios
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Relationship to other council emergency plans
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Financial and other criteria - SLA´s and BVPI´s
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Impact analysis
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Services provided to customers
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Services you rely on
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Reliance on ICT
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Acceptable downtime
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Consequences for the customer or the council
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Plan elements
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Skeleton operation
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Office facilities
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Manual operations
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ICT
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Telephony
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Information
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Interfacing with the customer
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Organisation and management
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Liaison with ICT recovery
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Recovery team
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Skeleton staff
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Invocation of the plan
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People issues
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Informing the public
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HR
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Maintaining the plan
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Changing services
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Changing technology
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Testing
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